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File Into Formal Complaint

Upload additional documents or evidence into an existing Formal Complaint docket. NMPRC staff review each filing, and accepted filings appear under the docket's Pleading Documents tab.

Who can do this

Tier 1 and Tier 2 users, through Add to My Formal Complaint in the Submit New menu on the dashboard.

Before you begin
  • Know the docket number of the formal complaint you are filing into.
  • Have the documents to upload ready. At least one document is required.

Open the Form​

  1. Log in and go to the Dashboard.

  2. Click Submit New (the + button at the bottom right).

    Dashboard tiles with the Submit New (+) button highlighted at the bottom right

  3. The What would you like to submit? window lists the filing options. Under Formal Complaints, click Add to My Formal Complaint.

    What would you like to submit? window with Add to My Formal Complaint selected under Formal Complaints

The File into Existing Formal Complaint Docket form opens. All fields marked with * are required.

File into Existing Formal Complaint Docket form with the Filing Details questions, certifications and Attachments section

Filing Details​

Filer​

Answer Are you filing on behalf of another authorized filer?

  • Yes – enter the filer's First Name, Last Name and Email.

    Yes selected, showing the First Name, Last Name and Email fields

  • No – your Full Name and Email fill in automatically.

    No selected, with the registered user's Full Name and Email filled in

Formal Complaint Docket​

In Which case are you filing a document for?, type the formal complaint docket number and select it from the list.

Which case are you filing a document for? field for searching the docket number

Parties​

  1. Answer Are the parties or organizations on whose behalf these documents are being filed already registered in the system?

    • Yes – in Select Company, search for and select the company. If the company does not exist in the system, it must be created first; the note next to the field links to the FAQ.

      Yes selected, showing Select Company, the note about creating a missing company and the other parties question

    • No – enter the party details manually. Under Is this party a company or an individual?, choose the Party Type (Company or Individual), enter the required information and click Save.

      No selected, showing the Party Type field with Save and Cancel

  2. To add parties that are not in the system, answer Yes to Are there any other parties that are not already in the system? In the Additional Party panel, choose the Party Type (Company or Individual), enter all required information and click Save to add the record to the grid. Repeat for each additional party.

    Yes selected for other parties, showing the Additional Party panel with Party Type, Save and Cancel

  3. Use the Edit or Delete icons in the grid to change or remove a party.

Certification​

  1. Select I certify that everything required by statute and rule is included in this filing.

  2. Select I hereby affirm that all required filing fees associated with this docket submission have been paid. I acknowledge that incomplete payment may result in administrative delay or denial of processing. Click View Filing Fees to see the fees.

    Both certification checkboxes selected above the Attachments section

Upload Documents​

File uploads are mandatory for all public submissions.

  1. In the Attachments section, click Upload. The Upload Document window opens.

    Attachments section with the Upload button and the Submit button

  2. Enter a descriptive Document Title.

  3. Select the Document Type, for example Petition, Exhibit or Order.

  4. Choose the Access Type: Non-Confidential (the default) or Confidential.

  5. Optionally, enter a Description that summarizes the contents.

  6. Click Select file to browse, or drag the file onto Drop your file here.

    Upload Document window with Document Title, Document Type, Access Type, Description and Select file

  7. Click Save to upload.

warning

If you upload documents that support your main document or pleading (testimony, affidavits and so on), link them to the main document. Failure to do so may result in rejection of your filing.

Uploaded documents appear in the grid.

ColumnDescription
Document #System-generated unique identifier for the file. Click the eye icon to view it.
Document TitleTitle you entered.
Document TypeCategory of the document.
Document DescriptionShort explanation of the contents.
File SizeSize of the file.
FormatFile format, for example .pdf.
ConfidentialWhether the document is marked confidential.
ActionsLink the document to a related document, or Delete it.

Attachments grid with one uploaded document

Actions menu open on a document row, showing Link and Delete

Submit the Filing​

  1. Check all entries and uploads. The Ready to Submit? section reminds you to check that all required fields are complete, contact information is accurate, required documents are attached, and party and recipient information is correct. Then click Submit.

    Submit button below the attachments grid

  2. The Submission Successful! message shows your Confirmation Number (for example, FLG-CNF-0000416-26). Click Go to Home to return to the Dashboard.

    Submission Successful! message with the filing Confirmation Number and the Go to Home button

The filing goes to NMPRC staff for review.

Track the Filing​

In the left menu, click My Docket Filings. The new filing appears in the list.

My Docket Filings list with the new filing

ColumnDescription
Confirmation #Unique identifier for the filing.
Accepted OnDate and time the PRC accepted the filing.
Submitted OnDate and time you submitted the filing.
Submission StatusCurrent review status, for example Pending, Accepted or Rejected.

After PRC staff review the filing, the status changes to Accepted, or, if it is rejected, shows the rejection reason.

View Accepted Documents​

Only filings accepted by PRC staff appear on the docket's Documents tab.

  1. Open the docket in Docket 360, for example from All Active Dockets or My Dockets.

  2. Open the Documents tab. The Pleading Documents sub-tab lists all accepted filings.

    Documents tab of the formal complaint docket with the Pleading Documents sub-tab

Manage Your ComplaintFormal Complaint OverviewMy Items